Is formality in business emails still required?

by Evil HR Lady on November 17, 2011

Today’s Dear Abby columnincluded a letter from a man who said that if he received business correspondence addressed to “Dear Robert” instead of Dear Mr. C, he would throw it straight in the trash.

Abby, predictably, responded by offering to sell us her booklet that reminds us that business letters should be addressed to Dear Mr. Smith/Dear Ms. Smith.

I always appreciate it when someone takes advantage of a situation to earn a bit of extra cash, but I don’t think trowing away letters is the right way to go about business.

To continue reading click here:  Is formality in business emails still required?

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