Be cautious before giving feedback to your boss

by Evil HR Lady on September 3, 2012

Dear Evil HR Lady,

I recently started a job in the call center department of a famous bank. I used to hear many people complain about the services from that call center. The point is that when I started the job and took the 40-day training, I was surprised that I only learned 20 of the bank’s services. When I was receiving calls, I couldn’t answer the customers due to my lack of knowledge.

My question is should I send feedback to the manager of the department, pointing out the importance of having good training for its employees, or will that be thrown back to my face because I’m a new employee? Will it be counted as negative or positive feedback?

I hope you understand what I am trying to say, and I really need your advice because I like working in this bank but I don’t like what I’m seeing.

To read the answer click here: Be cautious before giving feedback to your boss

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