How to Handle and Reduce Staff Turnover

by Evil HR Lady on September 11, 2017

Restaurants are known for having a high staff turnover rate. However, there are certain ways to limit this so your restaurant can run smoothly. With a little effort, you can reduce your restaurant’s turnover and retain quality employees. Here are some tips to help guide you.

Treat Your Employees Well

The best way to handle turnover is to reduce it, and there are a number of things you can do to make everyone happy. First, pay your employees well. Don’t try to skimp by paying bottom wages if you want employees to stick around. You should also make sure you’re posting schedules consistently and in advance. This allows your staff to plan their lives outside of work, and is especially critical for people who need to arrange child care.

To keep reading, click here: How to Handle and Reduce Staff Turnover

{ 2 comments… read them below or add one }

grannybunny September 11, 2017 at 3:25 pm

I totally agree that restaurants should treat their employees well, rather than expendable, which happens all too often. My son was the general manager of a small chain of three locally-owned restaurants, from start-up until the owner decided to shut them down because he had been diagnosed with a terminal illness and wanted to move out of the Country to enjoy his remaining days. Those restaurants experienced almost no staff turnover in the 6 1/2 years they were in operation. They were also wildly popular and successful. The staff was treated very well and functioned like a “family.” My son made it crystal clear — from the very start — that he respected everyone’s contributions and considered them equals and professionals. He also “walked the walk,” performing virtually every job in the restaurants at some point in time — from dishwashing up to executive chef work — when we were extremely busy or short-staffed. The employees appreciated that approach and would go above and beyond the call of duty to help. It was like a funeral when it all came to an end, but life is change, and must go on.

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Maria Rose September 11, 2017 at 4:31 pm

The person who replied with the first comment showed an example of the best situation of handling a family- owned business. Unfortunately because of heath reasons, the owner is closing down all locations probably because he has no one to pass business to.
All of the recommendations in article are excellent but as a company grows bigger, re- enforcement of these basic principles get lost along the way. That’s why I love watching Undercover Boss because the guys don’t realize that communication doesn’t pass along well along the lines. ( Like that game of whispering a message around a circle, people have different methods of hearing and interpreting message and end result is never the same as original message).

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