November 2017

How Can I Get My Employees to Be On Time?

by Evil HR Lady on November 30, 2017

We have a small business with only four employees. We need our employees to be on time because our clients come to us. If our staff doesn’t arrive at the designated time, we often have clients waiting for them out in the parking lot.

We introduced a vacation policy for the first time, and employees can now earn paid time off by clocking in on time. Each pay period of timeliness gets them half a paid day, which means they can earn 12 paid days off each year, just by clocking in on time. But we heard someone say, ‘Well, if I’m late once during a pay cycle, I won’t earn paid time off , so why should I show up on time for the rest of the period?’ I’m at a loss as to what to do next.

To read the answer, click here: How Can I Get My Employees to Be On Time?

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How Should You Respond to a Racist or Sexist Customer?

by Evil HR Lady on November 29, 2017

You know not to tolerate an employee who uses a racial epithet or makes a sexual advance toward a co-worker. You’d involve HR, and use progressive discipline, upt to and including termination. It’s not acceptable. But what do you do when a client who crosses the line?

This is a serious problem facing every company that deals with the public. Even rude people need technicians to come to their houses or businesses to fix or install equipment.

In some customer service settings, such as call centers, dealing with inappropriate customers can be straightforward. Calls are recorded, so employees can easily escalate unsavory remarks to a supervisor, or simply disconnect the call. The recording serves as proof of what actually occurred.

In the field, it’s not so easy.It’s your tech’s word against the customer’s — and the customer is always right, right?

To keep reading, click here: How Should You Respond to a Racist or Sexist Customer?

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The Prince of Wales officially announced the marriage of his son Prince Harry, to Meghan Markle. The wedding will take place in the spring of 2018. While I love a good royal wedding as much as the next Anglophile, this wedding brings unique tax consequences.

Meghan Markle is a US citizen. As such she is subject to the Foreign Account Tax Compliance Act (FATCA). This means that she must report any foreign bank accounts to the IRS every year, if they have more than $10,000 at any point during the year. If Markle and the Prince have any sort of joint bank account, then the IRS gets information about the Prince’s finances. It also means that any financial institution that she uses must comply with IRS demands or face serious financial consequences.

It’s kind of a crazy rule and for normal people it wreaks havoc. Many banks want nothing to do with American customers, which can make it difficult to live overseas. Foreign financial institutions, understandably, aren’t keen on letting a foreign government nose around their records. The easiest thing to do is keep Americans out.

To keep reading, click here: Prince Harry’s Marriage to Meghan Markle Means the IRS Gets a Look at Royal Bank Accounts

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In Praise of Stereotypes: A Millennial Job Interview

by Evil HR Lady on November 27, 2017

Two different friends sent me this video yesterday. It’s all about Millennial stereotypes–and Gen X (maybe really young baby boomer, but I’ll say he’s an older Gen X) stereotypes. I found it hilarious.

A Millennial job interview from @TheDanielBrea on Vimeo.

Not everyone did. Some people thought it was stereotyping at its worst. I, however, thought it was stereotyping at its best.

To read the whole thing, click here: In Praise of Stereotypes: A Millennial Job Interview

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How Can I Say I Want to Work Less Without Looking Lazy?

by Evil HR Lady on November 21, 2017

WIn job interviews, hiring managers often promise the world and then when you start working, they pull it back. This happened to a reader of mine. During the job interview, the hiring manager said:

“You should know that during busy periods, you will work more, and when things calm down, I will be generous/understanding with you and you can work from home or receive additional time off. You be understanding with us, and we’ll be understanding with you.”

Unfortunately, as you might have guessed, it didn’t turn out that way. The letter writer continues:

This has sadly not happened for two reasons: one, there never (ever) seems to be any downtime, and two, when I try to organize essentially time off/take off half a day for a family event/ attend a conference (even one where I am representing the company), my boss lets his extreme displeasure be known. He feels that I should be here, keeping an eye on the employees all the time, and ensuring smooth operations.

After being overworked for quite some time, this work/home life imbalance has really gotten to me, and I am likely resigning in the next 3-4 months. I have tried discussing this issue with him to no avail whatsoever.

My question is the following: When the topic of why I am leaving my current position arises in job interviews, how can I discuss this imbalance without sounding lazy? It doesn’t sound great to say, “I’m working far, far too much and have no balance in my life” at a job interview for upper management.”

To read my answer, click here: How Can I Say I Want to Work Less Without Looking Lazy?

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An Evil HR Lady Facebook Community!

by Evil HR Lady on November 20, 2017

Come join me over at my new Evil HR Lady Facebook Community Page!

It’s a group so you can post things and discuss things a lot more easily. I’ll be phasing out my old Facebook page, so make the switch or join anew.

Everyone is invited, as long as you keep it somewhat on topic (work related somehow) and keep it PG. No bad words!

I’d love to see you there!

Don’t worry. This page isn’t going anywhere, and I’ll still take your questions at EvilHRLady@gmail.com.

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Pennsylvania State Judy Schwank (D-Berks) introduced a bill that would prohibit non-disclosure clauses on sexual harassment settlements. If her bill becomes law, settlements that restrict “the disclosure of the name of any person suspected of sexual misconduct,” would become illegal.

Her goal is to stop predators and those who protect them. Surely she is thinking of cases like Harvey Weinstein, where huge swaths of his company and the community knew he was a sexual predator and helped him cover up.

This sounds noble, but it would be a disaster for Pennsylvanians who are the victims of sexual harassment.

You may have thought it would be a disaster for the perpetrators, and it would be, but they aren’t exactly a group deserving of sympathy. Why would it be bad news for victims? Here are a few reasons.

To read the reasons, click here: Pennsylvania Considers Banning Confidential Sexual Harassment Settlements

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“You don’t have a positive attitude!” or “You’re not a team player!” or “It was just a joke. Everyone jokes.”

Look, I’m a fan of positive attitudes, teamwork, and jokes, but when it comes to race in the workplace, foul language and treating people poorly because of their skin color or national origin is never, ever, not once appropriate.

Marcus Vaughn, a former Tesla employee, filed a lawsuit in California claiming that while he was officially terminated for not having a positive attitude, the real reason was that he complained about racial harassment and that Tesla never investigated.

Tesla responded, in a statement to The Mercury News:

Several months ago we had already investigated disappointing behavior involving a group of individuals who worked on or near Marcus Vaughn’s team. At the time, our investigation identified a number of conflicting accusations and counter-accusations between several African-American and Hispanic individuals, alleging use of racial language, including the ‘n-word’ and ‘w-word,’ (a slur against Latino people) towards each other and a threat of violence.

After a thorough investigation, immediate action was taken, which included terminating the employment of three of the individuals.

To keep reading, click here: It’s Time for Tesla (and Everyone Else) to Take Racial Harassment Seriously

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I had the opportunity to be interviewed by Chris Rainey on the HR Leaders Podcast–and Youtube Channel.

You can watch it below or listen to it on Apple Podcasts by clicking here.


Give it a listen and tell me what you think.

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Have you received a holiday present, only to find out that the cost was deducted from your paycheck?

Or, been given a framed picture of the boss?

What’s the worst present you’ve gotten from your boss or co-worker over the year?  Or have you been pressured into giving a present to a supervisor only to receive nothing in return?

Tell me your story!

I’ve never gotten anything “bad” but as a Mormon, I don’t drink. One year, when I was very pregnant, I received a bottle of champagne. A lovely gift, but hint, don’t buy alcohol for the pregnant Mormon in your office.

(I will say, in defense of the gift giver, I had never discussed my religion with him, and he probably just thought I was fat. He was truly a lovely person, and I found it hilarious.)

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