Artificial Intelligence is supposed to free the hiring process from prejudices and biases. We can have a totally neutral system that evaluates candidates and selects the best possible candidate, regardless of race, gender, or any other characteristic.
It sounds fantastic, but it’s been an abysmal failure in that matter. Artificial intelligence is only as good as the programmers, who, of course, are actual humans with flaws. Amazon, which of course, has gobs of money to pour into development, had to scrap it’s AI recruiting process because the bot didn’t like women.
HireVue faces pressure from rights groups over their hiring systems, which according to the Washington Post,
use video interviews to analyze hundreds of thousands of data points related to a person’s speaking voice, word selection and facial movements. The system then creates a computer-generated estimate of the candidates’ skills and behaviors, including their “willingness to learn” and “personal stability.”
It’s these types of programs that have consultants in South Korea creating new business models–teaching people how to beat the bots.
To keep reading, click here: Companies Use Artificial Intelligence to Help with Hiring. Korean Consultants Teach You How to Beat It