Comments on: How to Handle Employee Complaints https://www.evilhrlady.org/2017/10/how-to-handle-employee-complaints.html Everything to make HR better Mon, 18 Jun 2018 16:58:44 +0000 hourly 1 https://wordpress.org/?v=7.0.2 By: Bill https://www.evilhrlady.org/2017/10/how-to-handle-employee-complaints.html#comment-211971 Mon, 18 Jun 2018 16:58:44 +0000 https://www.evilhrlady.org/?p=4549#comment-211971 The biggest issue we’ve had with anonymous complaint boxes is the follow-up. Often times the issue’s been solved or I want to tell people that I’m addressing it. I’ve tried two tools that seem to work well: 1) Incogneato. It lets you chat with the complainant anonymously. 2) Officevibe. Also lets you chat anonymously with some other neat futures — but pretty expensive.

]]> By: Bobboccio https://www.evilhrlady.org/2017/10/how-to-handle-employee-complaints.html#comment-210234 Thu, 12 Oct 2017 18:36:16 +0000 https://www.evilhrlady.org/?p=4549#comment-210234 Your article says listen to complaints, but when people continue to make useless complaints, cut them off and send them back to work (my own paraphrasing of course).

The issue with (some) collective agreements, there is no way to do that with union grievances. Multiple third level grievance hearings, with the corresponding amount of paperwork required, for the same unproductive complaints sure can leave someone on edge.

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