My company has an Employee Manual stating company policies on vacation, sick time, tardiness, overtime, absences, conduct, appearance, drug testing, etc. We do not, however, spell out company policy regarding the day-to-day operation of our business.
We would like to start issuing written warnings to employees that violate operational policies by being rude to customers, charging items to customers with bad credit, not returning items to vendors in a timely manner and breaking other rules. Can we issue written warnings to employees that violate policies not included in the manual, or does every policy have to be spelled out before we reprimand our employees?
To read the answer, click here: Dear Reworker: What Belongs in the Employee Handbook?