Employees hate open office plans, but at least they help employees collaborate and work together? It saves companies money and it increases teamwork, right? Well, wrong.
Ethan Bernstein and Stephen Turban, at Harvard Business School and Harvard University, took a look at how people who switched from individual cubicles to an open office plan. What they found wasn’t more collaboration after the switch, but less. Participants in the study spent
- 73 percent less time in face-to-face interactions
- 67 percent more time on email
- 75 percent more time on instant messenger
Not exactly what you want to see when you move your employees into an open office plan. Instead of looking up across the table and saying, “Hey, Jane, what do you think about this?” they are sending text messages.
As Christian Jarrett, at the British Psychological Society said, regarding this study:
To keep reading, click here: If You Want People to Collaborate, Get Rid of this Office Plan