JPMorgan wants everyone back in the office by March. (More than half of their employees — including senior managers — have been working full time in the office already.) The announcement did not go over well, with many employees complaining on an internal site.
So, JPMorgan turned off comments.
This is very much the “because I said so” kind of response that every parent eventually gives to their children. There are no more discussions. It’s decided.
No, you don’t have to listen to employees
You don’t have to take your employees’ opinions into consideration when you make policies. Of course employees want more vacation, remote work, and free ice cream. Your responsibility is to make decisions that are best for the business, and (hopefully) your leadership team understands the business better than the rank and file do.
To keep reading, click here: JPMorgan Just Decided That Employee Feedback Doesn’t Matter. It’s a Spectacularly Bad Decision
I enjoyed reading through your blog post about JPMorgan’s decision to turn off the comment section. I think it’s interesting to read how much of an impact this action may have. I never considered how if a company provided a comment section for employees and then turned it off, it could cause the National Labor Relations Act to go into effect. I want to highlight the section of the article that discusses management making decisions that best interest the business. I think it’s important to remember that it is impossible to make everyone happy because, as individuals, we will have disagreements and different viewpoints. There will always be at least one employee who complains about their workplace and sometimes change won’t happen because it’s not what’s best for the business and doesn’t align with their goals. At my workplace, many employees express their complaints, and most of the time, they leave and seek employment elsewhere. However, I do think it’s important for managers to acknowledge employees’ complaints and see if there is anything they can do to assist the situation or provide solutions. In the end, JPMorgan was making changes based on what was best for the company, but the way they approached the complaints wasn’t the best strategy.