Why Applicant Tracking Systems Need a Human Touch

by Evil HR Lady on August 4, 2015

“Thank you for submitting your application. If your qualifications meet our needs, we’ll contact you. Otherwise, we’ll keep your resume on file for 12 months.”

If your company has an online application system, every applicant receives an email like the above. Likewise, when someone applies to a specific job you’re sourcing, you get a notice. In theory, online application systems are great — the candidate is notified when her resume is received and your human resources team doesn’t have to engage with the candidate unless you want to conduct an actual interview. Applicant tracking systems allow HR professionals to keep on top of numerous requisitions, sort through stacks of resumes without touching a single sheet of paper and run reports to understand the level of interest in any job posting.

But if these systems make the entire hiring process easier, why do job candidates hate them so much? Because they take the “human” out of the process.

To keep reading, click here: Why Applicant Tracking Systems Need a Human Touch

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