Not every business is booming, so it’s no shock that a company would have to layoff a significant portion of its workforce. Better.com CEO Vishal Garg recently announced a layoff of about 9 percent of his company’s workforce, which amounts to around 900 people. Having not seen the company books, I can only assume that this is the right financial decision. But how he handled it is all wrong.
Should you ever have to lay anyone off, take Garg’s example to heart. Here are five ways Garg messed up:
1. Mass Notification
Losing a job can be emotionally traumatic, and that’s before you factor in the financial and social implications. So consider the humanity of your approach, and do try to make moves on an individual basis.
Each of these 900 plus employees had a manager. The manager should be the one to deliver the bad news. One on one. If the manager is also part of the group, it should be the manager’s manager. Yes, sometimes it makes sense to tell an entire team at once, but that would be one group of people reporting to the same manager, not everyone in the company.
To keep reading, click here: Five Things the Better.Com CEO Did Wrong When He Fired 900 People–Over Zoom