Firing someone is one of the most difficult tasks a manager has to face. When you have to fire a lot of people, it’s not only emotionally difficult for the manager, but also a potential logistical nightmare. Hoping to, for instance, keep rumors from flying around, employers prefer not let a great deal of time elapse between when the first and last person is notified of the job loss.
Ford Motor (F) recently had to dismiss about 100 workers at a Chicago assembly plant, which is a pretty good sized group. But rather than deal with scheduling or having managers go through the difficult task of sitting down with each individual, they used the telephone. The phone isn’t the preferable way to terminate someone, but sometimes it’s necessary.
Yet Ford went one step further and used robocalls to notify people that they were losing their jobs. That’s right. Ford terminated nearly 100 people via a recording — on Halloween.
To keep reading about how Ford is competing for worst HR practices of the year, click here: Workers were fired by robocall