Even the best job in the world comes with a few complaints. As soon as you start employing people, you’re going to begin hearing grumblings and grievances.
Here are three steps you need to take in order to handle complaints effectively:
Whether you institute an open-door policy, hold a formal meeting where you let your employees vent or post an anonymous suggestion box, you need to create a mechanism for employees to share their concerns and complaints. Remember, you actually want to encourage them to air their complaint — otherwise you won’t know something is wrong until it becomes a disaster.
To keep reading, click here: How to Handle Employee Complaints