Technology develops at a rapid rate. Today, consumers can have all of their appliances connected to the internet via a smart house, but when things go on the fritz, they need a technician well-versed in smart technology to service their devices. At the same time, some homes still have HVAC systems that were installed before some of your techs were even born.
Who knows what will exist tomorrow? The range of information techs need to know continues to grow. That means training is critical. But your technicians can’t keep up if you don’t put in the effort to help them.
So, how much importance should you place on training? Can you make your techs pay for it themselves? Here’s what you need to know.
To keep reading, click here: The Importance of Tech Training (and Why Service Organizations Should Pay For It)