Janet contacted me and asked for some help. We had a bunch of back and forth and she asked me to post this to my blog so she can get the input of my brilliant readers. So, let’s help Janet get out of a job she hates and into something she loves:
Janet: I need some guidance and hope you may help. Basically, I hate my job, I hate Mondays thru Thursday beginning Sunday nights!! I have had a LinkedIn account for some time, but never really pursued any connection because I really do not know how. I have a Bachelor’s in Business, Master’s in Health Management specializing in Human Resources and graduated with honors in Nursing school in 2013. All these degrees, I worked very hard as a single mother. My downfall is that I have not been successful in passing the nursing board. My frustration has been to the max. I have no motivations to study afraid that it will lead again to failure.
Currently, I work for a corporation as a Credentialing Coordinator making less than $32k. I have degrees and 17 plus years of experience in the medical field, what am I doing wrong? I decided to try a different approach and began searching for a career coach. I spoke to two of them so far and their costs are in the thousands. I literally cannot afford. I would like for my experience in healthcare, my degrees (pending my boards) that I may combine them all in a job position that is fulfilling, helps people, self-worth and allows me to have my confidence back not to mention earning the bracket I should be in which is $80k. My prior experience in trying to apply to hospitals, for example, have been failures because if I do not have a friend that knows someone in that organization chances of being hired are very slim. I am asking you to please guide me: where do I begin? I know I need to redo my profile on LinkedIn (but how)? My resume looks to be boring, how do I attract an employer? I don’t even know what job position to look for. I feel lost and frustrated not to mention overwhelmed.
Please help me.
Suzanne: So, what’s your goal? Did you want to work as an RN or did you want to work in more of an office type job?
Janet: For now office type, because I have not passed my boards.
Suzanne: Is that your goal? Are you working towards that?
Janet: Eventually, I would like a management position and once I pass my boards it may be used towards management as well.
In reality, I do not even know where to begin. Where I live it is hard to get hired in a hospital unless you know of someone. I currently work for a corporation and I was hired by someone that I knew.
Suzanne: Okay, the fact that it’s been 5 years since you got your RN and haven’t passed your boards is really going to hold you back no matter what position you apply for. Companies are rightly skeptical that there’s a problem with either your follow-through or your academic skills.
I’d emphasize that you got the nursing degree because you love medicine, but it turns out that you prefer healthcare management to hands-on patient care, which is why you haven’t pursued the licensing.
Janet: Attached is my resume in case you cannot see it on my profile.
I enjoy both hands on and administration, but the fact is I have no motivation to study especially coming home having the responsibilities and stress from work.
Do you suggest I remove the nursing from my resume?
What type position do you recommend or what area should I look into?
Suzanne: I can’t get it to open, but let me ask a couple questions:
Do you focus on things you’ve accomplished or tasks that you do? So, “Drafted guideline for….” instead of “Worked on guideline creation”
Do you use numbers when possible? “Supported 3 managers”
I think removing the nursing information depends on your ultimate goal. Even in healthcare management having hands-on experience is helpful.
Are you willing to relocate?
Janet: I believe I focus on tasks that I have accomplished.
I relocated from one county to another a couple of months ago. [Note: She is currently in the US and is a US citizen.]
Suzanne: Was that for your current job? Did they pay relocation costs?
Janet: I relocated because we bought a house and better community for kids. Also, many great hospitals and corporation are close by too.
When I lived in the prior county I was working at my current job for a year.
Suzanne: Same job, right?
Janet: Problem is that my department promised me that there would be growth, but it will not happen.
Correct same job.
Suzanne: And they didn’t pay for relocation, right? You don’t have any obligations for that?
Janet: No they did not. No obligations.
I’d do two things.
1. Focus on networking like heck. Any conference, any meeting, anything with other humans in your field that you can possibly go to, go to that.
2. Either decide to study like crazy for the nursing license and pass the test, or say, “well, that was great to learn but now I’m going to focus on this side of things.” Having it hanging over your head is adding stress that you don’t need.
Janet: I really appreciate your help! I have contacted a couple of people and not even one replied except you.
I have even contacted two career coaches and one was over $7500!!
Suzanne: You’re welcome! I hope you can find something better. I don’t know what a health solutions partner is, but I’d also focus on insurance companies. They tend to have more money.
Uhhh, $7500? For what? Gold plated advice? Does she guarantee a job that comes with its own butler?
Clearly, I’m in the wrong profession. I’m going to switch to high dollar career coaching!
I will also say fill out your LinkedIn profile to look more like your resume. That way if a recruiter sees it, she can see instantly what your qualifications are.
Janet: Will do. Thank you so much and if you want to add my case to your post my okay with that. I would like to hear from other’s have to say.
Suzanne: Sure! I’ll put this up on my blog and see what other people have to say. Probably go live Monday, if that’s okay.
So, what can Janet do? I did eventually get her resume to open and it’s way too long, so she needs to edit it down, but it’s not a bad resume. Somehow there’s a disconnect between skill and getting in front of a hiring manager.