When an Employee Survey Says You Stink

I received the following email from a reader:

My company recently eliminated the commission for salespeople. For some, it is a majority of their pay. Employees are dropping like flies…including recently promoted associates who are not earning what they did as salespeople. Many more are planning to leave, including some productive and conscientious people who helped build the business for several years.

The corporate office asked me to be the spokesperson for our store to share associates feelings and stories about the company. Some of the questions included: Why they chose the company; What is an example of our company at its best?; What do we love most about the culture- Is there anything you wish you could change? My favorite: What are some moments you felt particularly recognized or rewarded at this company? (when I received my paycheck every 2 weeks perhaps?) What could the company do differently in this area? (maybe pay commission again?) H-E-L-L-O–you let 100 people go at Corporate the beginning of December and you just eliminated commission. Morale stinks!

Please give me some insight into what they are thinking and how do I report all the negative comments from my store at a corporate meeting the end of this month? I don’t want them to shoot the messenger.

To read the answer, click here: When an Employee Survey Says You Stink

Related Posts

2 thoughts on “When an Employee Survey Says You Stink

  1. ” . . . then it was hijacked by a clueless executive who wanted it to be positive.”

    Amen, Suzanne. Amen.

    Too many places that I’ve been at this has happened. In my mind, that is far worse than not doing any survey at all because employees will see right through the “positive spin” and even be more disgusted.

  2. This was a “fun” time. Boss (in marketing writing) had training sessions for the entire company to “learn how to write better.” Every single key point the instructor brought up was absolutely contrary to the instructions that had been given by the “boss” for years. So naturally, my snarky questionnaire comment was a question, “When will the boss allow me to write the way the instructor said we should?” In the meeting with HR I was not permitted to defend my anonymous comment with the help of a prior boss (who agreed current boss was not remotely qualified). The irony was the boss was forced to reveal how badly run the department was run — inconsistent policies and standards. Meeting ended when I got tired of the drivel, and said “I guess I did not write that anonymous comment.”

Comments are closed.

Are you looking for a new HR job? Or are you trying to hire a new HR person? Either way, hop on over to Evil HR Jobs, and you'll find what you're looking for.