I received the following email from a reader:
My company recently eliminated the commission for salespeople. For some, it is a majority of their pay. Employees are dropping like flies…including recently promoted associates who are not earning what they did as salespeople. Many more are planning to leave, including some productive and conscientious people who helped build the business for several years.
The corporate office asked me to be the spokesperson for our store to share associates feelings and stories about the company. Some of the questions included: Why they chose the company; What is an example of our company at its best?; What do we love most about the culture- Is there anything you wish you could change? My favorite: What are some moments you felt particularly recognized or rewarded at this company? (when I received my paycheck every 2 weeks perhaps?) What could the company do differently in this area? (maybe pay commission again?) H-E-L-L-O–you let 100 people go at Corporate the beginning of December and you just eliminated commission. Morale stinks!
Please give me some insight into what they are thinking and how do I report all the negative comments from my store at a corporate meeting the end of this month? I don’t want them to shoot the messenger.
To read the answer, click here: When an Employee Survey Says You Stink